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Terms Conditions

We run the account rules, payment expectations and eligibility terms for 1 Movie. Your use of the lobby, deposits via bKash, Nagad or Rocket, and access to live tables and slot rooms depends on these conditions and local law in your region.

Account eligibilityPayment rulesRegional accessPlayer responsibilitiesDispute resolution
1 Movie Terms Conditions
ACCOUNT SECURITY

How We Enforce These Terms

We verify every account against these terms through document checks, payment-method ownership validation and region screening. Accounts that violate eligibility rules, share credentials or attempt fraud are suspended immediately. Here's how we keep the platform compliant and fair for Bangladesh players in permitted regions.

Identity Verification

We require a government-issued ID and proof of address before your first withdrawal. This confirms you meet age and regional eligibility requirements and prevents account fraud. Documents are stored securely and checked only by our compliance team.

Payment Ownership

Every deposit and withdrawal method—bKash, Nagad, Rocket, bank account—must be registered in your own name. We cross-check wallet ownership during verification to prevent money laundering and third-party funding, which both violate these terms.

Regional Compliance

We screen login locations and payment origins to confirm you're accessing 1 Movie from a permitted region in Bangladesh. If our system detects access from a restricted area or jurisdiction, your account will be suspended and funds held pending review.

Fair Play Monitoring

We track gameplay patterns for signs of collusion, bot use, bonus abuse or exploit attempts. Any activity that breaks fair-play terms results in account closure and balance forfeiture. Game outcomes are RNG-certified and cannot be manipulated by players or staff.

POLICY HELP

Contact for Terms Questions

If you need clarification on any condition, payment rule, regional eligibility or account limitation, reach us through the channels below. We answer terms questions, explain verification requirements and handle eligibility checks for Bangladesh players during support hours.

Live Chat Open the chat widget in the account dashboard for instant replies on terms, account status, payment rules and eligibility. Available during daytime and evening hours Bangladesh time.
Email Support Send detailed questions about terms, document requests, withdrawal conditions or dispute procedures to our support address. We reply within one business day with written explanations you can keep.
FAQ Library Browse the help section for quick answers on account limits, payment terms, age verification, regional restrictions and how we handle inactive accounts. Most common terms questions are covered there.

Common Questions About These Terms

You must be at least 18 years old, a resident of Bangladesh, and located in a region where online gaming is permitted by local law. We verify age and identity before approving withdrawals.

No. Every payment method must be registered in your own name. Deposits from third-party wallets or bank accounts violate these terms and will result in account suspension and fund forfeiture.

We suspend your account immediately. Depending on the violation—fraud, underage use, restricted-region access, bonus abuse—we may forfeit your balance, block withdrawals and report the activity to relevant authorities if required.

We update terms occasionally and post the revised version on this page with the effective date. Continued use of your account after an update means you accept the new terms. We recommend checking this page periodically.

Contact support via live chat or email to request account closure. You must complete identity verification and withdraw your full balance to a payment method in your own name before we close the account permanently.

Email our support team with your account details and the specific decision you're disputing. We'll review the case internally and reply with our findings. If you remain unsatisfied, the terms specify binding arbitration as the resolution method.
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Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.