Reference

Privacy Policy for Your 1 Movie Account

We collect your mobile number, wallet details and device data when you open an account or process a bKash, Nagad or Rocket transaction. This policy explains what we gather, how we use it and who can request changes.

Account dataWallet activityDevice logsContact detailsSession records
1 Movie Privacy Policy for Your 1 Movie Account
POLICY CONTACT

How to Reach Us About Privacy

If you want to see what data we hold, correct an error in your account details or ask us to delete records after you close your account, contact our support team with your registered mobile number. We verify your identity before releasing or changing any personal information.

Team online

Live chat

Open the chat bubble on any page, state that your question is about privacy or data access and our team will verify your mobile number before discussing account records or wallet history.

Email inquiry

Send your data request to our support address, include your registered mobile number and account username so we can match your identity and respond with the records you asked for.

Account settings

Log in, open account settings and review the data summary page where you can download a copy of your transaction history, update your contact details or request account closure.

DATA PRACTICES

How We Handle Your Information

We encrypt wallet transaction data when it moves between your device and our servers, store passwords as salted hashes so no one can read them in plaintext and log access to account records so we can audit who viewed what. Device fingerprints and session cookies help us recognise returning visitors and block unauthorised login attempts.

Wallet encryption

When you confirm a bKash, Nagad or Rocket deposit, the transaction ID and amount travel over an encrypted channel so no third party can intercept your payment details between your phone and our processor.

Cookie management

We set a session cookie to keep you signed in and a preference cookie to remember your language choice. You can clear them in your browser settings but you will need to log in again each visit.

Data retention

Account records stay active while you use the platform, then move to archive after closure. We delete or anonymise archived records once our payment partners and regional compliance timelines expire.

Access requests

Request a copy of your data by contacting support with your registered mobile number. We verify your identity, compile the records and send them within the timeframe our policy allows.

Common Questions About Your Data

We collect your mobile number for account verification, device fingerprint to prevent duplicate registrations and IP address to detect unusual login patterns. Wallet transactions add your bKash, Nagad or Rocket transaction ID to reconcile deposits.

We share transaction IDs and amounts with our payment processor to clear deposits and settle withdrawals. Marketing partners receive anonymised aggregate lobby statistics but never your name, mobile number or individual bet history.

We archive closed accounts and retain the records for the period our payment partners and regional compliance obligations require, then anonymise or delete them. Contact support if you want to request earlier deletion.

Yes. Contact support with your registered mobile number, verify your identity and request a data export. We compile your account details, transaction history and session logs and send them within our policy timeframe.

Log in, open account settings and edit your mobile number or other contact fields directly. For changes that affect wallet verification, you may need to confirm your identity with support before the update takes effect.

We set a session cookie to keep you logged in and a preference cookie to remember your language choice. Clear them in your browser settings anytime, but you will need to sign in again and reset your preferences.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.